Find out how technology is transforming the casual dining sector.

In the hospitality industry many IT managers are faced with an inherited hotchpotch of ageing and unconnected systems. This spaghetti soup of IT not only makes it difficult to keep the lights on; many businesses are missing out on some truly delicious data as well.

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Making the Link: a review of the emerging IT market for the restaurant industry

Food for Thought

New ideas and advice to help you improve the operation, turnover, and connectivity of your dining sites.

The Bottom Line: The true cost of no-shows for pubs and restaurants [Infographic]

August 31 2017, by David Charlton

As the old saying goes, prevention is better than cure. Which is why the pub and restaurant industry is fighting to counter the huge amount of no-shows that take a sizeable bite into profits every year.

New technology offers a number of solutions, such as reminder emails and deliberate overbooking based on predicted no-shows.

But it also entails a shift in philosophy, with lessons to be learned – and not-so-smart practices to be avoided – from around the world.

Take a look at this infographic for innovative ways to negate those nauseating no-shows.

 

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Topics: Operations and management