Discover why integration is key to improved performance.

Disparate systems that don’t communicate with each other will only get you so far in the hospitality industry. Learn how integrated systems allow you to unlock powerful data around customer insights and behaviour, helping you to incentivise repeat customers and grow your business.

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Food for Thought

New ideas and advice to help you improve the operation, turnover, and connectivity of your dining sites.

The Big Data Restaurant: how technology can improve customer insight and operational efficiency [SlideShare]

June 30 2016, by David Charlton

Big data is big news for anyone working in IT, and a real opportunity for pub and restaurant businesses to improve operational efficiency and profitability.

But before IT managers can harness their data and help operations and marketing to put it to good use, there are some real challenges to overcome. Right across the industry, technology has often evolved - or even morphed - over time into a “spaghetti soup” of disparate systems that were never designed to talk to each other.

In other words, pub and restaurant businesses may hold wonderful servings of data but it’s invariably siloed or fragmented across the organisation.

With this week’s slideshare presentation, take a moment to explore the issues further.

On the menu today:

  • Six reasons why data means power
  • A ten course tasting meal to help you avoid potential data pitfalls
  • A smorgasbord of reasons why better IT could transform your casual dining business

How delicious does that sound?!

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Topics: Operations and management