Find out how technology is transforming the casual dining sector.

In the hospitality industry many IT managers are faced with an inherited hotchpotch of ageing and unconnected systems. This spaghetti soup of IT not only makes it difficult to keep the lights on; many businesses are missing out on some truly delicious data as well.

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Making the Link: a review of the emerging IT market for the restaurant industry

Food for Thought

New ideas and advice to help you improve the operation, turnover, and connectivity of your dining sites.

Smooth Operators: how an easy customer experience can improve revenue for pubs and restaurants

Mobile tech is becoming a staple diet in casual dining, with real benefits for diners and significant ROI for the business

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FOOD FOR THOUGHT - Issue Two: Winter 2017

The pub and restaurant industry is gearing up for a new, inter-connected future and nowhere more so than in the casual dining sector.

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Ship Shape: snagging issues and other key points to fully integrate the system into your business

The system is live and the process of fully integrating it into your casual dining business is well underway. But there will inevitably be issues to iron out and now is no time to rest on your laurels.

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Go-Live: your checklist before you push The Big Switch

Your project team has been hard at work putting the new restaurant technology platform in place. You’ve run pilots to test how the system works on the ground. Staff training is well underway and you’ve even managed to persuade the naysayers to get on board.

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Computer Says No: how to deal with resistance to change

We’re all guilty of resistance to change to some extent, but in an organisation this can be a genuine problem when you’re upgrading your systems or introducing new ones.

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Training and Communication: how to get your teams ready for the new restaurant IT system

Convincing employees to use new technology is anything but an easy task. All too often, the new platform sits idly while staff happily maintain their old ways of working.

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